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Privacy Policy

Last updated: March 28, 2025

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AquaVida Pools is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aquavidapools.net, engage with our services, or otherwise interact with us.

Please read this policy carefully to understand how we handle your personal data. By using our Site and services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

a. Personal Information

Personal information is any information that can identify you personally. This may include:

  • Contact Information: Name, email address, phone number, physical address.

  • Account Information: Username, password, billing information, order history (if applicable).

  • Payment Information: Credit/debit card details (when necessary for processing payments).

  • Other Information: Any other information you provide when you interact with us, such as when you contact customer service or sign up for newsletters.

b. Non-Personal Information

Non-personal information refers to data that does not directly identify you. This includes:

  • Technical Data: IP address, browser type and version, device type, operating system, and other technical information.

  • Usage Data: How you interact with our website, including pages visited, time spent on the Site, and interactions with features.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on the Site, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To Provide Our Services: To deliver products, services, or information you've requested, including processing orders and managing accounts.

  • To Improve Our Services: To understand user preferences and enhance the functionality and performance of our Site.

  • To Communicate with You: To send you updates, promotions, and customer service communications, unless you have opted out of such communications.

  • To Process Payments: To complete transactions and prevent fraud.

  • To Comply with Legal Obligations: To fulfill our legal responsibilities and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email marketing services, and hosting providers. These service providers are required to use your information only for the purpose of providing services to us and are obligated to protect your information.

  • Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, and safety of our company, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you if your information is transferred or becomes subject to a different privacy policy.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or reporting requirements.

If you wish to request that we delete your personal information, you may contact us at info@evansvillepoolsupply.com, and we will take steps to fulfill your request, subject to any legal obligations.

5. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (such as compliance with legal obligations).

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications or by contacting us directly.

  • Data Portability: In some cases, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at info@evansvillepoolsupply.com.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third parties before sharing any personal information.

8. Children’s Privacy

Our Site and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and stored on servers located in the United States or other countries. By using our services, you consent to the transfer of your data across borders.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

AquaVida Pools
Email: info@evansvillepoolsupply.com
Phone: 812-867-2541
Address: 2954 Beaumont Dr. Evansville, IN 47725

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